Your first visit

A little preparation helps

You do not need technical knowledge. A few details about your car help us plan the visit and discuss the first work.

Before we confirm

Start with your message

Describe the car

Give the model, mileage and the work you have in mind.

Describe the concern

Note when it happens and any previous attempts to fix it.

Tell us about timing

Say when you can leave the car and when you need it back.

Wait for confirmation

We agree the work and drop-off time with you. A form submission is only a request.

Before leaving home

Put these things ready

Bring the service booklet or maintenance invoices you have. For wheel work, include the wheel-lock key. If you are changing complete wheel sets, confirm which set to bring. Remove valuables and leave the relevant parts of the car accessible. Tell us if any service records are missing.

About tyres and wheels

How to read our prices

All listed consumer prices include VAT. A price marked from is a starting price for a straightforward job on a suitable everyday car. We confirm the vehicle, parts and work before quoting. Repair labour prices exclude replacement parts unless the item says otherwise. An initial diagnostic check does not include unlimited investigation or a repair.

At the workshop

While your car is with us

Agree the first work

We confirm the planned work and estimated cost.

Review the findings

If we find something else, we explain the options and price before continuing.

Agree collection

We discuss the effect of parts or additional work on the timing.

Go through the result

At collection, we explain the work and any remaining points.

A few practical points

What if I need to change the arrangement?+

Let us know through the contact page as soon as you can. We discuss another time rather than assuming the original visit still works.

Should I arrive without an appointment?+

Please contact us first. We work by arrangement and confirm practical drop-off details when we agree the visit.

Can I leave the car outside opening hours?+

Do not leave the car or keys without an agreed handover. Discuss your drop-off and collection needs with us beforehand.

Ready to discuss your visit?

Send the model, mileage and your question. We will discuss the work, expected cost and a suitable time.